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About Insight Media

Insight Media is a leading library technology partner in the UK for the provision of library PC booking solutions, print payment and release, wireless printing, Wi-Fi authentication, and self-service kiosk software services.


We have extensive experience in the public sector and support customers to provide IT and self-service solutions. We are continuously monitoring customer and market demands and working to deliver new and improved solutions, offering customers a wider range of library services and operational efficiencies.


Our solutions are all provided with a comprehensive installation and training programme, together with first-class ongoing support services. Customers benefit from regular review meetings, quarterly Insight Hour user group meetings, and outstanding levels of support from our dedicated helpdesk team. 

iCAM products enable a host of efficiencies and cost savings across libraries as well as supporting income generation.

Our customers

Our customers are mainly in the library and local authority sector, although we also work with educational establishments. Insight Media solutions are designed to bring efficiencies to organisations and help them offer a modern and convenient service to their customers.


Here is a selection of comments from our customers:


I was impressed by the way that Insight Media managed the project and worked with us and with our corporate network team to enable the rollout of the service on time and on budget.

Bedfordshire County Council

Our partners


Insight Media is proud to be a member of BIC (Book Industry Communication).


Established in 1991, BIC is a not for profit, neutral organisation with a unique position of trust across the book industry, facilitating UK & Global industry wide collaboration to reach agreement on dependable standards in the supply chain.


"We make the UK book supply chain more efficient by developing standards and encouraging their adoption. We define best practice and connect experts and stakeholders to enable innovation." BIC


BIC is leading the supplier community in the development of the Library Communication Framework (LCF), a set of library interoperability standards defining a framework for the communication of data between self-service and other library terminal applications to and from library management systems.


We are keen supporters of LCF and see many benefits to suppliers, libraries and end users in terms of enhanced service delivery, improved interoperability, enhanced analytics and greater control over charges and payments. Insight Media is part of the LCF Consortium, a group of library industry organisations that publicly, fully endorse, support and promote the adoption and use of LCF. 

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