Thanks to a £270,000 funding boost from the first round of the Libraries Improvement Fund, Middlesbrough Libraries were able to deliver an ambitious and innovative project to bring new technology including wireless printing to their libraries, offering an improved service for all their members.
iCAM Wireless Cloud Print
Library members can now print direct from their own devices thanks to the iCAM Wireless Cloud Print solution which gives library users a seamless, easy-to-use facility, with the ability to print while in the library building.
With no need for separate log-ins, codes or even vouchers for collecting printing, library users simply log on to the new designated public Wi-Fi network using their Middlesbrough Libraries borrower number and PIN to submit their printing through the solution. The system is compatible with Android and Apple phones and tablets plus Windows laptops, MacBooks including Chrome Books, and allows printing of a range of document formats including photographs, web pages, and web-based email.
iCAM Wireless Print also works seamlessly with the Hublets that have recently been installed at Middlesbrough Libraries.
iCAM Wi-Fi Authentication
In addition to the Wi-Fi printing, we also worked with the library service to upgrade and improve their public Wi-Fi offering, ensuring a reliable service for library staff and visitors. As more and more library users bring their own devices into libraries, this project enabled Middlesbrough Libraries to deliver a modern, fit-for-purpose Wi-Fi and printing service to meet the demands of staff and library visitors.
Insight Media Director Neil Johnson said:
“We have worked with Middlesbrough Libraries for many years and we were delighted to work with them on this project to enhance the digital offering across the library service. “The solutions we have implemented allow the libraries to better control and manage their Wi-Fi access, as well as giving library users a new WiFi printing service, better reflecting the way users are increasingly using their own devices in libraries.”
David Harrington, Project Manager and Digital Lead for Middlesbrough Libraries said:
“Library visitors are increasingly demanding the ability to print direct from their own devices rather than having to rely on using a library PC. With more customers accessing our Wi-Fi using their own devices plus the increasing trend of home working and the growing number of students visiting our venues, this innovative service is a major part of our transformed digital offer”