We have been working with Knowsley Library Service to implement iCAM Wireless Cloud Print and the solution is now up and running in the first library, with the rest to follow shortly.
Stuart Johnson, Library Supervisor (Digital Services) commented: “At Knowsley Library Service we have offered printing from public PCs across our branches for a number of years but recent customer feedback has revealed a significant demand for wireless printing from customers' own devices.
“After looking into various ways of providing wireless printing, we became aware that Insight Media had developed a more streamlined wireless printing solution, and as we'd been an iCAM customer for a number of years and been very happy with the iCAM product and service, we decided to pursue this option.
“At present we have the wi-fi printing solution installed at one of our branches to pilot the product. Staff and customer feedback has been extremely positive, and my own experience of the implementation process and actual solution itself has been very highly positive … In-branch wireless printing is proving to be reliable and easy to use, for both staff and customers.”
