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Tech boost as Wi-Fi printing a hit with Boro bookworms

We were delighted to work on this project with Middlesbrough Libraries:

The latest Wi-Fi tech at Middlesbrough’s libraries has been boosted after the service proved a smash hit with Boro Bookworms.

The iCAM Wireless Print solution was launched in March, giving library users a seamless, easy-to-use facility with the ability to print while in the library building.

And the Council’s IT wizards have now upgraded the network to provide users with a more robust experience in the face of huge demand for the cutting-edge service.

The Wi-Fi upgrade was made possible thanks to a £270,000 funding boost from the first round of the Library Improvement Fund.

The solution is available at Central Library plus all of the Community Hubs and Libraries in Middlesbrough.

Library users simply log on to the new dedicated Wi-Fi Print Network at one of our venues using their Middlesbrough Libraries Borrower Number and PIN to submit their printing through the solution.

There’s no need for separate log-ins, codes or even vouchers for collecting printing.

Friendly staff are on hand to assist library users and of course take payment once printing has been released.

Charges are currently 15p per page for black & white and 35p per page for A4 colour.

The system is compatible with all supported Android and Apple phones and tablets plus Windows laptops, MacBooks including Chrome Books.

The solution allows printing of a range of document formats including photographs, web pages, and web-based email to be printed.

iCAM Wireless Print works seamlessly with the recently-introduced Hublet system to enable convenient printing of documents, emails and web pages.

The Hublets are already proving popular with library users and, as an added benefit, it is now possible to print wirelessly from them.

Middlesbrough Libraries is only the second library authority in the UK to introduce Wi-Fi printing from Hublets.

Insight Media Director Neil Johnson said: “We have worked with Middlesbrough Libraries for many years and we were delighted to work with them on this project to enhance the digital offering across the library service.

“The solutions we have implemented allow the libraries to better control and manage their Wi-Fi access, as well as giving library users a new Wi-Fi printing service, better reflecting the way users are increasingly using their own devices in libraries.”

David Harrington, Project Manager and Digital Lead for Middlesbrough Libraries said: “Our sincere thanks and appreciation to both our IT Service and supplier for working collaboratively to enhance this innovative service as part of our transformed digital offer.

“Given the increasing cost of home broadband and print subscription services during the current cost of living crisis, more customers including home workers and students are accessing our free Wi-Fi service using their own devices while discovering that our print service is not only convenient, but our prices are highly competitive.”

Councillor Janet Thompson, Middlesbrough Council’s Executive member for Community Safety, said: “This is just the latest example of our fantastic Libraries Service making use of the latest technology to ensure users have an unrivalled experience.

“The facilities they offer are second to none, and I know they’re appreciated by readers and library users of all ages.”

L-R Back row: Neil Johnson (Director of Insight Media Internet Ltd), Duke Obot (St Gerard’s RC Primary School), Lorina Stage (Community Hub and Library Volunteer), Councillor Janet Thompson (Executive Member for Community Safety) and Courtney Wilson (Viewley Hill Academy).

L-R Front row: Denita Obot (St Gerard’s RC Primary School), Millie Kearney and Isabella Kearney (Whinstone Primary School in Ingleby Barwick)

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