Falkirk Libraries introduced iCAM Wireless Cloud Print across their libraries in June 2024, with seven sites being fully operational from July.
iCAM Wireless Cloud Print
Wireless Cloud Print integrates seamlessly with Printer Control to enable printing from Android, Apple and Windows phones, tablets and laptops. Rather than having to log on to a library PC to print their document, a user can simply print direct from their own device, with no separate log-ins, codes or vouchers for collecting prints. Staff manage the Wi-Fi printing in exactly the same way as existing printing from the staff iCAM Administration machine.
Library members log in to the print upload page from home (or anywhere else!), upload their document, and send it to print at their chosen library to collect later. The print is then paid for and released in the library.
The simplicity of the process, for both members and staff, has been extremely well received and the library service is delighted with this new service they can offer their members.
Print revenue
The libraries saw a 7.5% increase in overall print revenue in the first three months since Wireless Cloud Print was introduced, compared to the previous three months. This is a clear indicator that the option of being able to print from their own device has increased the amount of printing by library members.
Falkirk Libraries only see this increasing still further as they continue to more widely promote the service.
Wi-Fi printing in a non-iCAM library
Seeing the success of the Wi-Fi printing in their other sites, Falkirk Libraries were keen to see the service available in Slamannan Library, however this site does not use iCAM Printer Control, meaning a different solution was required.
We had already developed a stand-alone Wi-Fi printing solution that didn’t rely on integrating with Printer Control, and Slamannan Library became the first library to utilise this solution. Again, this has been popular with library members and allows Falkirk Libraries to deliver a flexible printing service which more and more library members now expect.
Louise Graham, Team Leader Library Services commented:
“Being able to pop into the library and print from a smart device, or send items to print at the library from home, especially if you don’t have a printer, is a great addition to our service and one that has a positive impact on inclusion.”
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